Strong 365 is a free online resource offered through a nonprofit partnership with Northwell Health and OnTrackNY. Our grant-funded research program seeks to support New York families navigating the mental health system on behalf of teens and young adults. Use of this website constitutes participation in our study, which aims to learn how to best serve people who are seeking mental health information, resources and support online.
Our website is not a resource for life-threatening situations, and is not monitored 24/7. If you are in crisis, text Start to 741-741 or call 1-800-273-8255.
Email communications—your choice
You always have the option to unsubscribe from any Strong 365 marketing communications emails by clicking on the “unsubscribe” link at the bottom of marketing e-mails that you receive. In general, clinical communications you receive from Northwell are a direct response to your inquiry and cannot be opted out.
Personal information you choose to submit
Submitting personal information (name, address, telephone number, email address, etc.) is voluntary and is not required to access information on our website. If you choose to provide Strong 365 with personal information — for example by completing a survey — we may use that information to respond to your message and/or help us get you the information or services you requested.
Information we collect passively
When you browse through our websites, we use a number of tools to gather and store information about your visit, including:
Google’s Universal Analytics: Strong 365 uses Google’s Universal Analytics (UA) software to gather and store information about your visit. However, this information cannot be used to identify you as an individual. It is used to help us understand how well our site is meeting the needs of our users and how we can best improve its performance. The data is only available to our Digital Strategy team and select staff members who require access to perform their job duties. The basic information we collect includes:
The date and time of your visit to our website
The pages and documents you viewed on our website
The URL of the website you visited prior to ours
The type and version of your Web browser and operating system
Your location at the time of your visit, down to the city-level
Tools used to customize your experience
Some other tools used to customize your experience include:
Websites can automatically place small text files, known as “cookies,” on the computers of their visitors. So long as they do not expire or get deleted, cookies identify the unique browser used by the visitor. On each subsequent visit to the website, the visitor’s browser will retrieve the cookie, allowing us to aggregate the number of return visitors. Strong 365 uses “cookies” for testing and optimizing our website design and content. We use two types of cookies on our websites:
1. We use session cookies to gather data for technical purposes, such as improving navigation through our website and generating statistics about how the website is used. Session cookies are temporary text files that expire when you leave our website. When cookies expire, they are automatically deleted from your computer. We do not use session cookies to collect personal information, and we do not share data collected from session cookies.
2. We use multi-session cookies, or persistent cookies, to customize our website for frequent visitors and to test variations of website design and content. Multi-session cookies are cookies that are stored over more than a single session on your computer. We do not use multi-session cookies to collect personal information, and we do not share data collected from multi-session cookies. Our multi-session cookies are set to expire no more than two years after your last visit to our website. After two years, they are automatically deleted from your computer. Strong 365 is unable to identify an individual by using such technologies.
Blocking session cookies from your computer will not affect your access to the content and tools on our website. Blocking multi-session or persistent cookies may affect the personalization of the information on those sites.
We employ commercially reasonable measures to safeguard the collection, transmission and storage of the information we collect. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. We use software programs to monitor traffic to identify unauthorized attempts to upload or change information or other types of malicious use. Information collected from these sources may be used to help identify an individual in the event of a criminal investigation or as required by any legal process.
Visiting an official Strong 365 page on third-party websites
We maintain accounts on third-party websites, such as social media sites, as tools to better interact with the public. The security and privacy policies of third-party websites apply to your activity on those sites. Users of third-party websites often share information with the general public, user community, and/or the third-party operating the website. You should review the privacy policies of all websites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party website to match your preferences.
Strong 365 Accounts
Common third-party website privacy policies used by Strong 365 include:
Information collected and used from third-party websites
If you have an account/profile with a third-party website, and choose to follow, like, friend, or comment on a third-party website managed by Strong 365, certain personal information associated with your account may be made available to us based on the privacy policies of the third-party website and your privacy settings within that website. We do not share personally identifiable information made available through these websites.
Not medical advice
The information provided throughout this website is intended for educational purposes and not intended to provide personal medical advice. Please consult your medical professional. If you do not have a personal physician, you may find one in our physician directory on northwell.edu, entitled “Find-A-Physician” or by calling 1-888-321-DOCS.
Strong 365 presents this information as is, without any warranty of any kind, and is not liable for its accuracy, for mistakes, errors, or omissions of any kind, nor for any damage caused by use of the information obtained in this website.
The names, trademarks, service marks and logos of Strong 365 and other entities appearing on this website may not be used in any advertising, publicity, or to indicate Strong 365’s affiliation with any product or service without Strong 365’s express written permission.